Mediation means acting as an intermediary in a conflict between two parties to help reach an agreement. Providing a language mediation in the health and social field means helping people to communicate effectively with each other when they speak different languages, do not understand certain terms or concepts, or when they are dealing with situations or ideas that are new to them.
Difficulties in communication may arise, for example, from differences in language or terminology, unfamiliarity with certain concepts or processes, cultural differences. These are situations that migrants who arrive or settle in a new host country have to deal with. Mediation is therefore very important for them and for anyone new to a country, language and culture. Take Care offers support in English, Spanish, Italian and simplified German for family, work, social and health areas.