PRIVACY POLICY

Privacy Policy

In this privacy policy we inform you about the processing of your personal data.

If you want to change your privacy settings (grant consent or revoke your previously granted consent), click here to change your settings.

Responsible

KHelp UG (haftungsbeschränkt), Janitzkystr. 71, 12555 Berlin, DE, admin@khelp.de,

Responsible for privacy issues

You can reach our contact for data protection matters at:

attn. Giovanni Mannarino,
Janitzkystr. 71
12555 Berlin
Phone: +49 (0)30 629 383 87
Email: admin@khelp.de

Hosting

SiteGround

Our website is hosted by our processor Siteground, SiteGround Hosting EOOD, 6 Olimpiyska Str., 1166 Sofia, Bulgaria.

Connection data are processed to provide and to deliver the website. Data are not stored beyond access for the mere purpose of delivery and provision of the website.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

Connection data and other personal data are also processed in connection with various other functions or services in order to operate the website. Detailed information is provided in this Data Privacy Statement and in the individual functions or services.

Contact Form

You can contact us by using a contact form provided on our website. After submission of the contact form, the controller will process the personal data you have provided for the purpose of handling your request on the basis of your consent which you have given by submitting the form according to Art. 6 (1) (a) GDPR, until revocation.
You have no legal or contractual obligation to provide personal data. If you do not provide such data, you are simply not able to submit and we are not able to process your request.

Registration Form

You can register on our website. After you have registered, we will process the data provided in the registration form for the performance of the contract based on the contract concluded with us with your registration according to Art. 6 (1) (b) GDPR.

You have no legal or contractual obligation to provide personal data. You simply cannot register for the service if you do not provide such data.

Data are not transferred to third parties.

Security Services

On this website we use the offer of security service providers such as Captcha services to avoid non-human and automated input.

Google reCAPTCHA

If you give your consent, we will process your personal data in cooperation with the service Google reCaptcha, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as joint controllers for the purpose of avoidance of non human and automatized inputs. We will enable the service to set third party cookies, to collect connection data and data of your web browser. Furthermore we enable the service to build a personal user-ID to conclusively identify the user within the scope of the advertising network operated by Google. The data will be stored on your device for up to two years.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. A failure to give consent will have the effect of not being able to use reCaptcha or the connected forms.

You can revoke your consent by changing the settings at Privacy settings.

Web Fonts

Google Fonts

We process connection data and browser data in cooperation with our processor Google Fonts, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, in order to provide the fonts which the web browser needs to display the website. These data are processed only for the time needed to select and transfer the fonts.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

Any further independent processing of data by Google Fonts is carried out by Google as sole controller. Detailed information is provided in the Data privacy policy and in the FAQ of Google Fonts.

Embeddings

YouTube

If you have given your consent, we will process your personal data in cooperation with Youtube, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as joint controllers for the purpose of playing videos on our website.

We will enable the service to collect connection data, data of your web browser, and to place an advertising cookie. The placing of advertising cookies allows Google to create an individual user-ID for each user. These personal data can be used for unambiguous identification and are then processed via the advertising network operated by Google.

Any further independent processing of data, especially via the Google advertising network, is carried out by Google as sole controller. Detailed information is provided in the Data privacy policy of Google.

If you do not give your consent, we are simply not able to provide the Youtube service to you. You can withdraw your consent by changing the settings at Privacy policy.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR.

Google Maps

If you have given your consent, we will process your personal data in cooperation with Google Maps, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of showing interactive maps on our website.

We will enable the service to collect connection data, data of your web browser, and to place an advertising cookie. The placing of advertising cookies allows Google to create an individual user-ID for each user. These personal data can be used for unambiguous identification and are then processed via the advertising network operated by Google.

Any further independent processing of data by Google is carried out by Google as sole controller. Detailed information is provided in the Data privacy policy of Google.

If you do not give your consent, we are simple not able to provide the Google Maps service to you. You can withdraw your consent by changing the settings at Privacy policy.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. The legal basis for the transfer of data to the US is the Commission implementing decision C/2016/4176 as well as the privacy shield certification.

Analysis Services

Google Analytics

If you give your consent, we will process your personal data in cooperation with the service Google Analytics, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of failure analysis and statistical analysis of our website. A failure to give consent will have no immediate impact on the function of the website, although a lack of statistic data will make it more difficult for us to sophisticate the website. You can revoke your consent by changing the settings at Privacy settings.

We will enable the service to collect connection data, data of your web browser and data of accessed content and to execute analysis software and to store data on your terminal device. The service anonymizes collected data immediately after such data were collected and provides us with statistics for analysis containing anonymous data. We use these statistics for failure analysis and for the sophistication of our website. Data on your terminal device are kept for up to two years.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. The legal basis for the transfer of data to the US is the Commission implementing decision C/2016/4176 as well as the privacy shield certification.

WP Statistics

We use the local analysis software WP-Statistics, WordPress to process your data for the purpose of troubleshooting, failure analysis and statistical analysis and to identify measures for the sophistication of our website.

This service is a local analysis tool so that no personal data are transferred to the service provider or to third parties. Furthermore, your personal data are anonymized immediately after such data were collected. Personal data are therefore not stored beyond initial processing.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

Newsletter Services

MailChimp

After consenting we will process your personal data for the purpose of sending you electronic direct mailings (e.g. newsletter) until revocation.

For the purpose of sending you newsletters we collaborate with our processor Mailchimp, The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308, USA.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. You have no legal or contractual obligation to provide personal data. If you do not provide such data, we will not send you electronic direct mailings.

The legal basis for the transfer of data to the US is the Commission implementing decision C/2016/4176 as well as the privacy shield certification.

Right to object

You have the right to object to processing if your personal data are processed based on legitimate interests.

We will then cease the processing carried out on this basis, unless there are compelling and legitimate reasons for us to do so.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In this case, we will cease the processing of your personal data for the purpose of direct mail.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Withdrawal

You have the right to withdraw your consent at any time by changing the settings at Privacy settings.

If you have given your consent to receipt of advertising by email, you may withdraw your consent by clicking the unsubscribe link. In this case, we will cease the processing operations, unless there is any other legal basis.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to data subject

You have the right to access to, rectification, erasure and restriction of processing of personal data.

You have also the right to data portability if the processing of your personal data is based on your consent or on a contract concluded with you.

You have also the right to lodge a complaint with the supervisory authority. If you need more information on the supervisory authorities in the European Union, go to here.

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